FAQ

Frequently Asked Questions
 

General Questions

What services does Genetic Health Diagnostics provide?
Genetic Health Diagnostics offers professional DNA testing and drug testing services, including DOT and non-DOT drug testing, as well as legal and non-legal DNA testing for individuals, employers, and organizations.

Where are you located?
We are proudly based in Tallahassee, Florida, and serve surrounding areas. Mobile and on-site testing options may be available depending on the service.

Do I need an appointment?
Yes. Appointments are required to ensure timely and accurate service. Same-day appointments may be available based on availability and may include an additional fee.

DNA Testing

What types of DNA testing do you offer?
We offer both legal and non-legal DNA testing, including:

• Paternity

• Maternity

• Siblingship

• Grandparent

• Avuncular (Aunt/Uncle)

• Immigration DNA testing

• Peace-of-mind (non-legal) testing
   

What is the difference between legal and non-legal DNA testing?
Legal DNA testing follows a strict chain-of-custody process and can be used in court or legal matters. Non-legal testing is for personal knowledge only and cannot be used for legal purposes.
 

How long does it take to receive DNA test results?
Turnaround times vary depending on the type of test. Most results are available within a few business days once the laboratory receives the samples.
 

Is DNA testing confidential?
Yes. All DNA testing results are handled with strict confidentiality and in compliance with HIPAA regulations.

Drug Testing

What is DOT drug testing?
DOT drug testing follows federal regulations set by the Department of Transportation and is required for safety-sensitive employees regulated by the DOT.

What is non-DOT drug testing?
Non-DOT drug testing is commonly used by employers, schools, and organizations that are not federally regulated but still require workplace drug screening.
 

What drug panels do you offer?
We offer standard 5-panel drug testing and additional panels may be available upon request depending on employer or legal requirements.

Appointments & Policies

What do I need to bring to my appointment?
A valid government-issued photo ID is required for all testing appointments.

Do you offer mobile or on-site testing?
Mobile and on-site testing services may be available for employers or organizations. Please contact us directly for availability and scheduling.
 

What is your cancellation or rescheduling policy?
Appointments must be canceled or rescheduled in advance. Late cancellations or no-shows may result in additional fees.

Privacy & Compliance

Is my personal information protected?
Yes. Genetic Health Diagnostics follows HIPAA guidelines and takes every measure to protect your personal and health information.
 

Who has access to my test results?
Test results are released only to authorized individuals or entities as specified at the time of testing.